Welcome to ADHD Coach WA (12 533 935 959) and www.adhdcoachwa.com.au
 

By using our website and services, you agree to these Terms and Conditions and any related policies referenced here or on the website (collectively referred to as the “Agreement”). Should you disagree, we request that you discontinue the use of our website and services. ADHD Coach WA reserves the right to amend, suspend, or discontinue any aspect of the services at any time.

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1. Client and Website User Responsibilities

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1.1 Accuracy of Information
It is your responsibility to provide accurate and current information when engaging with us, whether through website forms or during coaching services. ADHD Coach WA is not liable for issues arising from the use of outdated or incorrect information provided by you.

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1.2 Compliance with Law
All users are expected to follow applicable laws in Australia, especially those pertaining to privacy, intellectual property, and consumer protection. For clients or users accessing from outside Australia, please ensure compliance with your local laws.

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1.3 Intellectual Property
The content found on this website, including but not limited to images, text, logos, and designs, are the property of ADHD Coach WA unless otherwise stated. You may only use the content for personal, non-commercial purposes and must seek written permission for any other use.

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2. Coaching Services

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2.1 Online Coaching or Face to Face Coaching
ADHD Coach WA provides coaching sessions designed to support individuals in managing ADHD. Please be aware that our coaching is distinct from medical, psychological, or therapeutic treatment. It is essential that you consult appropriate healthcare professionals if needed.

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2.2 Client Accountability
While ADHD Coach WA helps facilitate personal growth and strategy development, the actions you take as a result of coaching remain your responsibility. The outcomes of coaching sessions are dependent on your active participation and implementation of agreed-upon strategies.

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3. Session Cancellations and Refunds

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3.1 Cancellation Policy
We require a minimum of 24 hours’ notice for session cancellations. Failure to provide sufficient notice, or failure to attend, may result in the full session fee being charged, unless the cancellation is due to a verifiable emergency, which will be considered on an individual basis.

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3.2 Refund Policy
Refunds will not be provided for services rendered or for cancellations that do not comply with the notice period. This policy is in alignment with the Australian Consumer Law (ACL).

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4. Confidentiality and Data Protection

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As per ICF ethical guidelines and Australian privacy laws, confidentiality is a priority. All personal information shared during coaching sessions will be protected unless disclosure is required by law, such as in cases where safety concerns arise. You can access the full details of our privacy practices in our [Privacy Policy].

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5. External Links and Third-Party Tools

Our website may contain links to third-party websites or apps. While these are provided for user convenience, ADHD Coach WA does not endorse or take responsibility for these external services or their contents. Use of any third-party tools or websites is at your own discretion and subject to the terms and conditions of those providers.

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6. Website Use and Availability

We strive to maintain continuous access to our website; however, we cannot guarantee uninterrupted service due to factors beyond our control. Likewise, while efforts are made to ensure the accuracy of the content provided, ADHD Coach WA does not assume responsibility for outdated or incomplete information. If you come across errors or issues, please notify us for correction.

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7. Limitations of Liability

ADHD Coach WA disclaims any liability for direct or indirect losses resulting from the use of this website or participation in coaching services, including (but not limited to) data loss, reputational damage, financial loss, or personal injury, to the fullest extent permitted by law.

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8. Governing Law

This Agreement is governed by the laws of Western Australia. Any disputes arising out of or relating to this Agreement will be subject to the jurisdiction of the courts of Western Australia.

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9. Contact Information

For questions or concerns regarding these terms, please contact us at shavleen@adhdcoachwa.com.au.